As we look to navigate the evolving terrain of the IT-enabled services (ITeS) sector, the integration of generative AI is emerging as a transformative force. This article on the future of working with technology at the Reinvention Center focuses on how different industries are using technology to drive innovation in processes and services to circumvent the diverse challenges that arise in times of crisis. The current competitive landscape of the IT and IT services industries and the importance of exploring and implementing generative AI for sustainable growth and competitiveness.
the main points
Emphasize the strategic importance of IT-enabled services (ITeS) in today's business landscape
Discuss how technological advancements have played a pivotal role in shaping the IT services sector.
The role of generative AI as a strategic enabler for business transformation, elevating customer experience in IT services and IT services
Potential collaborations and partnerships within the industry to leverage collective expertise.
Use cases of collaborative efforts in adopting emerging technologies
Discuss the compliance procedures and industry standards that organizations must adhere to
The importance of collaboration between human workers and AI systems in the ITeS sector.
Addressing data security and privacy concerns in the context of generative AI in ITeS.
First Published: 28 December 2023 4:05 PM IST
Source link
