In the face of an evolving macroeconomic and competitive landscape, Linda Yao, chief operating officer and chief strategy officer of Lenovo's Solutions and Services Group, expects companies to focus on extracting more value from their IT spending in two ways.
“The first is that they will demand more flexibility in their operations, in terms of the size of their investment along with the value they return,” she says. “They will want more predictability in their cash flows, whether that means using technology to stabilize revenue growth or achieve expense savings, or implementing that technology in a way that allows for predictable cash flow payments.
“Companies will also focus on ensuring that IT deployment supports or directly drives business outcomes. We will see more customers adopting IT based on the business outcomes they want to achieve whether it is the bottom line, the bottom line, achieving a specific customer experience, or sustainability, productivity and customer acquisition.” and type of metrics. More companies will tie their adoption of technology to these metrics rather than deploying and maintaining technology in a vacuum.
“As a result, IT spending on legacy infrastructure will shift to spending on next-generation technology and will grow rapidly in the next five to 10 years as customers comprehensively modernize or revamp their IT stack. This includes moving from legacy IT systems to… Hybrid cloud, adopting more virtualized and interconnected IT environments and eschewing traditional software licenses for highly customized, on-demand technology.
