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    Home » How generative AI will change the future of technology organizations
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    How generative AI will change the future of technology organizations

    ZEMS BLOGBy ZEMS BLOGFebruary 5, 2024No Comments4 Mins Read
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    Finding tech talent is becoming increasingly difficult. Now, with the acceleration brought about by generative AI as well as other emerging technologies, technology leaders must build long-term strategies to meet the increasing demands on the technology organization. While many tech leaders hoped last year's wave of tech layoffs would lead to market opportunities, they have instead seen the number of open tech roles continue to rise, and tech unemployment hovering around 2%. Many laid-off tech workers have gone straight back into tech industry jobs, preferring to take their chances with a startup or smaller tech company, rather than join a non-tech company. Therefore, technology executives must take both short- and long-term actions to address their technology talent gaps.

    AI gives technology leaders more control over the provision of technology talent

    The demand for technology is large and growing. There's not much you can do about it. But you can do something about showcasing tech talent. Technology leaders will be able to narrow capability gaps with AI-driven technology, enabling technology executives to scale innovation while building capabilities. Technology leaders turn to the following techniques to manage their technology offering challenges:

    • TuringBots supports developers in designing, developing, testing, and deploying code. This results in faster development times and improved quality.
    • Low-code platforms turn everyone into a citizen engineer, integrating development capabilities across the business, enabling the company to take more accountability in developing solutions and freeing up highly skilled developers to focus on more complex challenges.
    • Automation makes us work smarter, as organizations use process mining to design highly automated, human-centric workflows to replace traditional processes. Highly skilled tech talent can spend less time on highly predictable work and more time focused on creating high-value customer experiences.
    • Widespread generative AI tools will change the nature of managerial and creative work. We will spend less time collecting and analyzing information and more time focusing on how to create and deliver improved customer experiences.

    Build the impact of emerging technology into your technology talent strategy now

    These emerging technologies will change how organizations deliver technology. As TuringBots develops higher and higher quality code, developers will spend more time editing, fine-tuning, and solving more complex challenges. AI-powered virtual assistants will mean that project managers will spend more time managing stakeholder relationships and aligning with customer needs. These shifts in how work gets done impact your organizational talent and skill profile. Leading organizations will not only be looking for highly sought-after AI professionals who can build and apply advanced AI-driven models that will change the way we work, but they will also be looking for individuals who can creatively apply emerging technology or improve their skills. Solutions like GenAI deliver work, and who are confident in applying the technology and managing its risks effectively. Skills such as organizational change management, problem solving, and creative thinking are becoming more valuable as we increasingly use technology to create deliverables. Access to these skills, and the ability to scale them across the organization to leverage these technology advantages, will be a key differentiator for technology organizations, so technology leaders must plan ahead to evolve their approach to upskilling and acquisition.

    This post was written by Principal Analyst Fiona Mark and originally appeared here.

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    Forrester is one of the most influential research and consulting companies in the world. We help leaders in technology, customer experience, digital, marketing, sales and product use customer obsession to accelerate growth.

    Through Forrester's research, consulting, and events, leaders from around the world are empowered to be bold in action—to navigate change and put their customers at the center of their leadership, strategy, and operations.

    Our unique insights are based on annual surveys of more than 700,000 consumers, business and technology leaders around the world; Rigorous and objective research methodologies, including Forrester Wave™ assessments; 70 million votes real-time feedback; And the shared wisdom of our customers.

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