Industry leaders are working together to reimagine jobsite solutions, enable technologies and deliver meaningful outcomes
Nashville, Tenn., January 10, 2024 /PRNewswire/ — Daikin Comfort Technologies North America, Inc. (Daikin), a subsidiary of Daikin Industries, Ltd., a leading manufacturer of heating, cooling and refrigeration products, and XOia leading provider of smart, technician-first technology for commercial and residential field service companies, is transforming the capabilities of field service technology through a new strategic relationship.
Together, Daikin and XOi are revolutionizing the way technicians interact with technology in the field. Collaboration connects Daikin HVAC technicians throughout north america With XOi's advanced AI and data-driven solution, creating an unprecedented information and data ecosystem and delivering powerful insights that enable smart business decisions.
“XOi’s pioneering solution allows Daikin contractors to deliver high-tech services to their customers,” said Doug Weidenmann, senior vice president of marketing at Daikin. “We believe that earning the trust of technicians is one of our many keys to gaining engagement. By simplifying and simplifying the experience of technicians in the field, XOi allows them to document, communicate, and verify the services they provide with remarkable accuracy and transparency. With customers, Daikin contractors help build trust and lasting relationships that It leads to a constantly rising level of business.”
Daikin and With the Helping deliver an unrivaled experience to end customers.
“Daikin's global presence and pioneering XOi technology are connected to reimagining what is possible through field service technology,” he said. Aaron SaloFounder and CEO of XOi. “With our solution, Daikin contractors can achieve truly world-class performance and productivity while supporting the long-term, trust-based customer relationships that are essential to achieving meaningful and profitable results.”
Platform features include:
- Daikin's intelligent workflow with conditional logic guides technicians through their work
- Daikin's AI-driven knowledge base
- Smart push notifications that drive and deliver a streamlined technical experience
- Asset-focused service records are easily accessible
- Live remote augmented reality support directly to Daikin technical support
- Strategic business insights drive decisions related to marketing, training, sales, service, and support
About Daikin
Daikin Industries, Ltd. (DIL) is a Fortune 1,000 company with more than 96,337 employees worldwide and a global leader in providing interior comfort solutions. Daikin Comfort Technologies North America, Inc. is a subsidiary of Daikin Comfort Technologies North America, Inc. (DNA), a subsidiary of DIL, supplies Daikin, Goodman and Amana products® And Quietflex brand products. DNA and its subsidiaries manufacture heating and cooling systems for residential, commercial and industrial use and are sold through independent HVAC contractors. DNA engineering and manufacturing is located at the Daikin Texas Technology Park nearby Houston, Texas. For more information, visit www.northamerica-daikin.com. honesty® is a registered trademark of Maytag Corporation or its related companies and is used under license. All rights reserved.
About XOi Technologies
XOi, a leading technology-first provider of commercial and residential field service companies, is arming the field service industry with a digital tool that connects people to equipment. XOi technology is the hub where every part of the business connects – from the field to the office – to facilitate a transparent experience for OEMs, contractors, technicians and customers. XOi provides remote support, visual documentation, training resources, asset and team management functionality, a comprehensive knowledge base, and real-time revenue-generating insights that leverage data from current and historical projects. Beyond this tool that manages efficiency, consistency, and communication, XOi's goal is to create future-focused technology that modernizes the field service industry as a whole, and helps overcome issues that threaten the livelihoods of people who work hard in the trades. . For more information about XOi, visit xoi.io.
Media Contact:
Heather Ripley
Ripley Public Relations
(865) 977-1973
[email protected]
Source: XOi
